Shipping & Delivery
Important Note: The delivery of your item may be delayed due to logistics reasons with regards to the coronavirus situation. We will try our best to fulfil your orders as promised. Please contact us if there is anything we can help. Thank you.
Hong Kong Orders
We offer free shipping service to orders over HKD250.
For orders below HKD250, a delivery cost of HKD49 is applicable.
The usual delivery time is 2-3 working days after dispatch.
For orders outside Hong Kong, We offer free shipping service to orders over HKD1,000.
For order below HKD1,000, a delivery cost of HKD149 is applicable.
The usual delivery time is 5-14 working days after dispatch.
If you need urgent delivery, please email us at firstname.lastname@example.org for special arrangement.
Depending on the weight and size of the order, additional delivery cost may apply. In that case, we will contact you for further arrangement.
Please note that custom fees and import taxes may occur, and you will be responsible for the corresponding fees to receive the order.
Order Processing Time
Most orders require 1 full working day for processing and dispatch, after order received and payment cleared.
If there is any issue causing delay, we will notify you urgently.
We put every effort into getting your order delivered. We will contact you via phone or email if the first attempt fails. If unfortunately the order cannot be delivered, it will be returned to us. Additional charges may apply if redelivery is requested.
Free shipping is not applicable to furniture and selected items.